Store-level answers live here — choosing a first device, shipping and age rules, defects and returns. The deeper fogger questions each have a full guide: flavors, the foger vape magnetic charger replacement question, nicotine, instructions, authenticity and finding foger vapes near me.
Most questions below are about one of these three. Prices and in-stock flavor counts are read from our own inventory, so they match what the product pages show.
Switch Pro 30K Kit
Switch Pro Pods
Switch Pro Battery
Occasional vaper or first device: the Bit 35K — sealed, OLED readout, nothing to manage. Daily vaper: the Switch Pro 30K kit, because replacement pods at $16.99 undercut rebuying complete devices within your first few cycles. If a specific flavor is the deciding factor, check which platform carries it on the flavors list first — the two menus only partly overlap.
We ship within the US on business days wherever state law allows, with adult verification (21+) required — ID verified before your order ships — and no orders ship to PO boxes. Flavored tobacco products are not shipped to the State of New York. If your state restricts flavored vape shipments, checkout will not accept the order.
Stock here ships from a US warehouse tied to the live inventory shown on every device page — the same feed, not a marketplace. On arrival you can run the four-point check from the authenticity guide: Foger spelling on the box, model matching the real two-device lineup, flavor on the full menu, 5% strength.
Write to support@fogger-vape.com within 3 days of delivery with your order number and a photo or video of the problem — damage in the box, no readout on the cable after 30 minutes (see the charging checklist first), or a fresh pod that won't fire after a contact clean. Once we confirm it, a free replacement ships inside your next order (there is no refund), as set out in the return policy. Don't open the device, which ends any claim and is unsafe with a lithium cell.
Most delays come from the carrier side: weather, holiday volume, or an address the carrier cannot match. Orders placed on weekends leave with the next business-day dispatch. Your shipping confirmation email carries the tracking link with the live status.
No. Every sale is final, and change-of-mind returns or exchanges are not accepted for opened or still-sealed items alike. The only exception is a device that arrives damaged or not working: report it within 3 days of delivery with a photo or video, and after we check it a free replacement goes out with your next order. Details are on the return policy page.
Every recurring fogger question has a dedicated page kept current with live inventory: the full 122-flavor list with stock flags, the charger guide with the not-charging checklist, nicotine content down to the milligram, what does 188 mean on a fogger and the rest of the start-to-finish instructions, the foggers vape price guide, where are foggers made and the authenticity check, what's the difference between Fogger and Fogger X, fogger pods near me, and the Geek Bar comparison. If you arrived asking what is fogger x, that one is answered on the home page along with the rest of the naming confusion. If something isn't answered anywhere on the site, tell us — unanswered questions become page updates here.